How to Handle Unreturned Company Property from Remote Employees

Remote work has made managing company assets more complex—especially when employees leave and don’t return their IT equipment. So how should you handle unreturned property from remote team members?

1. Set Expectations Early

Start by having clear, signed agreements that outline what IT equipment is being issued, how it should be used, and when it must be returned. Include return procedures in your offboarding checklist and employee handbook.

2. Automate the Process

Use asset management software to track what each employee has. When an employee resigns or is terminated, automatically trigger reminders and shipping instructions.

3. Make Returns Easy

Offer prepaid return labels or partner with a retrieval service like My IT Retrieval to collect equipment directly from the employee’s home. The easier you make it, the more likely you are to get your gear back.

4. Follow Up Professionally

If property isn’t returned on time, send a written reminder and set a final deadline. Keep the tone respectful but firm.

5. Know Your Legal Options

In some states, you can deduct the value from the final paycheck—but only if it’s legally allowed and the employee signed off on it. If not, consider small claims court or hiring a collections agency.

Pro Tip: A smooth offboarding process saves time, money, and stress. When remote employees leave, your policies—not your frustration—should do the heavy lifting.